May 24, 2017

FAQs

I would like to pick up a printed copy of the class schedule. Where can I pick one up?

Catalogs are available in grocery store lobbies and many businesses all over the Denver metro area. We are also available in free publication boxes on the street. You can, of course, stop by our offices and get a catalog.

I made a request to be on the mailing list, but I still haven’t received a catalog.

It can take 6 to 8 weeks from the time you request a printed catalog before you receive one. We send out our schedules via bulk mail. There are eight catalogs mailed per year.

I am no longer receiving catalogs in the mail. Why not?

Unless you have requested to be removed from our mailing list, you will continue to receive catalogs for approximately eighteen months from the date of your last registration.

Where can I find the most current class information?

This web site automatically reflects any changes that we have for a class. If new sections for a class have been added or new courses created, they will show up online as soon as they are available. If a section of a class has been cancelled, that section does not appear on the schedule of classes.

Can I transfer or cancel a registration online?

No, you must call our office. Please see our policies.

What is the address of the class that I want to take?

Both the printed schedule and the online site list the general area of town that a class is located so that you have an idea of where you’ll be going for a class. Exact locations and directions are given once you have registered for a class. The directions are printed on the receipt that you will receive for your class. If you register online, your receipt will be in a PDF document that is attached to the e-mail you receive after registration. Some locations may have been changed from what is printed in the schedule. The area of town listed on the web site is the current location. Maps to our main Lowry and downtown campuses are located here.

I forgot my user name and password. Help!

Previously enrolled students: If you don’t know your ID number and password, you can request that they be emailed to you. You can select the link that follows, or go to any page that lists classes. Select the My Account button then select the Forget Your Password? button.

New students: A system generated username and password will automatically be assigned to you.

What is my user ID number and what is it used for?

In order to access your records, we must know who you are. We use your email address to let you know that we have received your registration. Your ID number keeps your information private.

What should I do if my online registration attempt fails?

Please call our office during normal office hours (Mon-Thurs 9am-7:30pm, Fri 8:30 – 5:00 pm and Saturdays 8:30 – 1:00 pm) at 303-399-0093 X0.

What are your policies regarding the privacy of my information?

Protecting the privacy of our students is a responsibility we take very seriously and it is important to you that we keep it confidential.

We do not sell, rent, or give your information to others (except to CFU teachers).

CFU does send email announcements and e-newsletters to students who have taken classes with us. You can unsubscribe from the e-newsletter at any time.

The day prior to the start of your classes, we make a roster available to teachers listing the names of students in their class. Your address and phone numbers are listed on this roster.

We do not keep your credit card number on file. Each time you register we will need to get your card number again.

I registered for a class over the phone and I have not received the confirmation for the class via email. Why?

Please be sure to check your spam/junk email filters. Our e-mail class confirmations are generated in our registration software and therefore many of the web-based e-mail providers do not trust them as legitimate e-mails.

How do I find my class once I get to your Lowry campus?

We have class listings at all three entrances along with maps of our building. The campus is divided into three wings (East, West and North). Follow the signs to your class location.